ERP Insights >> Magazine  >> March - 2018 issue

Epicor Software: Unleashing Business Growth with Comprehensive ERP Solutions

Author : Deepshikha Singh
Thursday, March 8, 2018

Deepshikha Singh

Today, most Indian companies have come to terms with the perpetual growth of digital technology and are keen on making it a part of their evolving business strategies. Organizations are digitizing their transactions in an attempt to focus on achieving operational efficiencies, cost control, and revenue growth. The adoption of cloud based software is playing a crucial role in pushing India towards a more transformative digital nation. According to 'Survey Analysis: Adoption of Cloud ERP, 2013 through 2023' by Gartner, cloud-based manufacturing and distribution software will increase from 22 percent in 2013 to 45 percent by 2023. Gartner predicts that most of this growth will be driven by the adoption of hybrid Enterprise Resource Planning (ERP) systems.

Adopting ERP solutions is no longer an option, but a core business essential for manufacturers. No matter how big or small, or public or private, all manufacturers strive to optimize their operations. A complete ERP solution standardizes, streamlines and integrates business processes across various departments like finance, human resources, procurement, distribution, payroll, expense management, and many more. However, changing times and maturing industries have led to changing demands of manufacturers. Manufacturing companies are looking for standalone solutions which can solve a number of challenges and provide invaluable benefits to those seeking to gain a competitive advantage. Acknowledging the pressing concerns of Indian manufacturers, Epicor Software, a global provider of industry-specific business software has established its presence in the Indian market to offer its ERP suite of products to help manufacturers grow, innovate, and compete in today's ever-changing global landscape.

Ensuring Effective Business Outcomes through EpicorERP

Celebrated globally for its uniqueness, and headquartered in Austin, Texas, Epicor has advanced rapidly over the years and its more than 45 years' expertise in the global market is very well established through its industry-specific business software which is designed around the needs of manufacturing, distribution, and service based organizations. The firm's flagship product, EpicorERP, is a global enterprise resource planning solution that offers the agility and flexibility that is required to drive growth and opportunity throughout a business. It is a single, end-to-end software solution which is available on premises, in the cloud or hosted as Software-as-a-Service (SaaS) solution, and is built on Microsoft technology for enhanced contact between mobile workers. The EpicorERP solution come with a modular approach accompanied with strong capabilities that are focused on streamlining processes and reducing costs while improving customer responsiveness across an enterprise.

"Today's ERP solutions are not just business solutions or software. They are tools that can help you grow your businesses profitably. They offer flexible solutions that provide accurate information in real-time, which help drive smarter, faster decisions and enable customers to quickly meet the demands of the changing market while staying ahead of their competition. At Epicor, we offer a range of products which include EpicorERP, Epicor iScala, EpicorHCM, and Manufacturing Execution System (MES). Our ERP solutions are flexible and can be deployed in any number of manners - be it be on premises or in the cloud. Our solutions are developed to meet three criterion. Firstly, FIT, where a product is fit to meet the purpose. Secondly, EASE, where the application should be easy to deploy, run, upgrade, train, and use. Thirdly, GROWTH; where we ensure that our products have the right functionality that is required for organizations to improve and optimize their business process so it can successfully support their business' growth. We are constantly motivated to improve productivity, simplify work processes, and help companies become more efficient," explained Vengadam.

The EpicorERP solution come with an array of features and implementing it opens an organization to being able to take advantage of modern technologies such as artificial intelligence(AI), data analytics, predictive analytics, robotics, internet of things (IoT), augmented reality (AR), and many more. These technologies help customers improve their business performances and support future growth. The EpicorERP solution, unlike competing products, comes with a single line of code that is the same in the cloud version as well as the on-premises versions, meaning that the customers does not have to go through a cumbersome time consuming migration processes if they decide to move from on-premises to the cloud or vice versa. Epicor has made it easier and faster than ever before for its customers to take advantages of newly released functionality and access it regardless of whether they run their systems in the cloud or on-premises.

Understanding the Pulse of the Manufacturing Industry

The manufacturing sector is going through a period of significant changes. Driven by rapid technological developments, manufacturers need to work smarter, operate more efficiently and be prepared to innovate more than ever before. Technology is clearly a growth enabler and it will continue to play a key role in empowering businesses to innovate and embrace the opportunities that present themselves. Manufacturers that adapt to the latest technology are more flexible and capable to sail through the potential issues that political or legislative changes like, for instance GST, may cause. Considering the wide range of challenges manufacturers encounter, comprehensive enterprise resource planning (ERP) solutions have the potential to help a business flourish.

Today in India, both, SMBs as well as large manufacturers are turning to ERP solutions. Either they are adopting 100 percent cloud ERP solutions or they are turning to hybrid cloud ERP solutions that allow them to augment their on-premises ERP systems with cloud-based functionality. Nevertheless, the adoption of an efficient ERP system is surfacing as a growth differentiator for businesses and coupled with Industry 4.0 manufacturing techniques, this is sure to help local manufacturers increase productivity and quality. Industry 4.0 will emerge to meet demand for tailor made products at affordable prices. We are bound to see more connected factories with devices that gather data, self-monitor and report performances; machines that collect information that can be analyzed and made actionable autonomously; and factory workers with wearable technology and mobile devices, making them more productive and efficient.

"India is all geared up to embrace Industry 4.0. It is now a hotspot of industrial activities made possible by the evolving IT sector. Indian IT firms and India-based global IT vendors are producing smart solutions that are easy for businesses to adopt. With the Government of India's 'Make in India' initiative, now is the right time for us to enter the Indian market. The 'Digital India' initiative and the Government's focus on supporting manufacturers in India with the 'Make in India' campaign, presented us with a real growth opportunity. As more manufacturers grow, they require solutions to help them streamline their businesses, and here at Epicor we are always ready to meet the requirements of our customers," said Vengadam.

With its primary focus centered on the manufacturing industry of India, Epicor invests in offering innovative business solutions that help organizations and corporations to harness the true power of IT. Having worked with thousands of manufacturing customers from various industrial sectors, Epicor has developed solutions that ensure growth. Its products are designed for the way people work today, and yet they are ready for how people will work tomorrow. Epicor offers a proven foundation that allows taking advantage of new technologies such as IoT, big data and analytics, social collaboration, mobility and additive manufacturing. It gives customers a new level of collaboration, visibility, and results, increasing their productivity and helping them streamline processes.

Unleashing Growth with Redington

With a vision to expand its customer base, accelerate business growth, and meet the demand for ERP solutions across India, Epicor has partnered with Redington India as a value added distributor. Redington, one of India's largest technology product distributors, will select and train specialist resellers from its network of over 20,000 business partners to help expand the Epicor customer base. Under this distribution partnership, Redington will identify, appoint, train, and equip resellers, taking full responsibility for effectively managing the delivery and deployment of EpicorERP solutions across India. In exchange, Epicor will provide Redington with necessary support to deliver its solutions to the market, including marketing, professional services, training, and access to Epicor University with certification for partners. Sabby Gill, executive vice president, international at Epicor explained, "While India is one of the fastest growing economies in the world, it is also a digitally advanced market. As one of the largest technology distributors in India, Redington has an experienced and dedicated team on the ground that can enable local manufacturers to digitally transform their companies and grow their businesses. Vengadam, supported by his team will spearhead the strategy to grow business in India and help manufacturers thrive through ERP."

Sowing the Seeds for the Future

Unlike conventional ERP solution providers, who focus on just offering ERP software, Epicor looks at the customers' individual requirements to offer the right products and services. The company ensures that the products recommended to the customers are in line with their unique business goals and provide training to ensure they have a clear understanding of the product and its purpose so as to make the best out it. Talking about the future, Thiru said, "Our commitment and partnership with Redington in India is our first stride towards establishing ourselves as a renowned ERP software provider to Indian manufacturers. Our team is a mix of talent and creativity, and we offer effective consulting, training, and ongoing support that is essential for a successful ERP implementation. For us it is all about customer satisfaction. We emphasize meeting the customers' objectives with quality. We are constantly encouraged to work all hands on deck to make our customer's journey a smooth ride, and this is what we'll strive for in the years to come."

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