ERP Insights >> Magazine  >> November - 2015 issue

Safexpress: The Connecting Nerve for Healthcare Industry

Author : Arunakshree Das
Tuesday, November 24, 2015

Arunakshree Das

A major bottleneck faced in the healthcare industry is the lack of time-sensitivity, mostly caused due to delays in the arrival of the healthcare products in the market. Safexpress, a Delhi based company, established in 1997, strives to optimize the healthcare supply chain by designing customized end-to-end solutions, thereby enhancing cost efficiency, reducing time to market and providing the best possible supply chain & logistics services. The company, today, has emerged as a market leader in supply chain & logistics, accomplishing a revenue of Rs. 1400 crore and serving renowned customers such as Glenmark Pharmaceuticals, Cadila Healthcare, Zydus, Wockhardt, Healthkart, and HealthGenie, to name a few. Over the years, it has developed strong capabilities to deliver healthcare consignments directly and regularly to about 25000 medical representatives every month.

Employing over 2500 professionals, Safexpress provides world class infrastructure scientifically designed to create efficient flow of goods through large column-less, and cross-dock facilities. To streamline all the operations, Safexpress has adopted Cloud applications and Mobility solutions in its daily affairs. From viewing reports on mobiles and tablets, to workflow enablement, customer apps for their business tracking and operations transactions such as bar code scanning, and more, have been enabled to remain relevant to the changing needs of customers.

The services provided by Safexpress to its customers are created to meet the specific supply chain & logistics requirements of healthcare segment, with the help of a fleet of over 4500 GPS-enabled vehicles connecting over 610 destinations covering over 600,000 km every day. These services include express distribution, 3PL and consulting.

Express Distribution:
During medical emergencies of hospitals and medical camps, including epidemics, Safexpress provides express distribution services through air movement of products like critical vaccines, surgical & hospital supplies. Their current network allows 100 percent weather-proof vehicles to move round the clock on fixed routes with minimal stoppages, thus ensuring consistent, reliable and on-time deliveries.

3PL Warehousing:
The varied range of medical and wellness products in the healthcare segment come in multiple sizes, packaging, complex names and compositions, which require careful picking, put away and inventory management processes and norms. While some products require special kind of racking, others require appropriate material handling equipment due to their odd sizes. The storage has to be managed as per the specific temperatures & hygiene conditions of some healthcare products as well. Moreover, since these products have a fixed shelf life, managing the regular segregation, inventory & returns of expired products becomes a task in itself. Thus, 3PL for healthcare is a customized service designed to meet the requirements of different customers.

In addition, Safexpress offers Sunday/Holiday deliveries and Direct2MR deliveries, which is an exclusive service that furnishes samples directly to the medical representatives without any extra cost. Direct delivery system allows deliveries to be made directly from all 30 major airports to the doorsteps of the customers.

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