March - 2016 issue

Cover Story

IMImobile: Go Mobile, Get Closer To Your Customer
In recent years, the traditional customer engagement model has witnessed a paradigm shift. From the customary approach of bombarding customers with one way messages, to enabling two-way communication

In My Opinion

Current IT Trends and Technology - 2016
By Ambarish Gupta, CEO and Founder at Knowlarity Communications
We're now well into 2016, and with as with every new phase of life, the New Year also brings along a different set of challenges, expectations, and plans. This hold especially true for the IT...  more >>

20 Most Promising CRM Solutions Providers

20 Most Promising CRM Solutions Providers
By ERP Insights Team
Every business relies on customer referrals and word of mouth as their primary tool to expansion, regardless of the stage that a business may be. But as a business grows and the client b  more >>

Cynoteck: Add an Exceptional Value to your CRM journey
By Nandini Mukherjee
The emergence of customer relationship management (CRM) has transformed how organizations store, process, and manages customer information  more >>

DigitasLBi: Bring Excellence in Data Creativity and Connectivity
By Arunakshree Das
This has enabled us to become one of the largest technology and marketing agencies in the world with 40 offices worldwide and 7000 people working to enric  more >>

Transworld Technologies Ltd.: A One Stop Solution for Cloud CRM - the Easy Way
By Arunakshree Das
Managing a sales force for SMEs is always challenged by lack of visibility, performance measurement and customer relationship systems. Sales and marketing CRM solution that constantly gives...  more >>

CXO Insights

Flash Flood: Taking the Industry by Storm
By James Ho, VP, Asia Pacific, HGST
Results from IDC or International Data Corporation\'s latest \'Quarterly Disk Storage Systems Tracker\' found that the flash market is continuing to cause tangible disruption to the enterprise...  more >>

Business Intelligence Trends that will be Industry Game Changers
By Sheejo Arvind, LoB-Customer Engagement and Commerce
Within every industry, every large or small & medium scale organization worth its salt needs an enterprise resource planning solution to automate and optimize its operations; this is a valuable...  more >>

Mobility in Governance, Risk Management and Compliance a 'Must Have' Element in Organizations
By Sadananda Vaidya, Portfolio Manager, Production Engineering, MetricStream
In a world where business is not confined to one office or even a specific geography and where important business decisions often have to be made on-the-go, mobile devices are no longer viewed as a...  more >>

Technology Innovations in Healthcare
By Naz Haji, Senior Vice President & Head, Quintiles India
Overall, advancements in technology are playing an increasingly important role in our understanding and management of healthcare and disease in an industry (life sciences) that is highly complex...  more >>

The Criticality of Managing Supply Chain Energy Efficiently
By Shaik Asad Parwez – Head, Supply Chain, Racold Thermo Ltd
Companies today are being energy efficient. There is considerable awareness about going green and reducing carbon footprint. However, one aspect that they might be overlooking is the energy spent...  more >>

ERP Buzz World

ISVs use Microsoft Cloud to Innovate & Create New-Age Solutions for Customers
By ERP Insights Team
Organizations across different industries are using the flexibility, security and advanced computing capabilities of Microsoft cloud to  more >>

Gartner Says IoT Adoption Is Driving the Use of Platform as a Service
By ERP Insights Team
The widespread adoption of the Internet of Things (IoT) is driving platform as a service (PaaS) utilization. According to Gartner Inc., Gartner predicts that' by 2020' more than 50 percent of all...  more >>

Editorial

Engage Better with Your Customers through CRM
By Nandini Mukherjee
Today\'s businesses operate within a global economy that buys sells  more >>