After Acumatica’s Summit 2025 event, they launched a new plan to enhance their cloud-based ERP systems by integrating artificial intelligence. AI technology will propel important innovation for small and mid-sized businesses, which is the goal for this company with their further development for deep AI integration in resource planning systems.
An IBM report reveals how adoption of AI has increased globally from 50% to 72% in just one year, with professional services seeing the biggest growth. Companies are beginning to take advantage of AI in automation, from supply chain management, to marketing, and product development. Acumatica plans to take the lead in integrating AI in ERP tools so that it transforms business fundamentally, not just operationally.
"With AI, businesses are now more agile, smarter, and capable of unprecedented growth. AI is not simply about efficiency. Acumatica places a great focus on ‘customer-centricity.’ In contrast to the many competitors that AI-centric their products or services only to boost their profits, we refrain from following that ‘make money’ orientation and instead emphasize solving urgent issues. Being customer-first is how we have always existed, and it defines culture. It is also an AI innovation strategy. To inform and enable our community so that they help businesses intelligently leverage resources, actively compete, and thereafter secure their future is the AI innovation co-creation strategy," says Chief product officer of Acumatica, Ali Jani.
Acumatica is leveraging AI tools to help businesses detect problems before they become issues, flag errors, and automate tedious processes like categorizing invoices and resolving support cases. The company's proactive and reactive approach helps enhance decision making, develop user-friendly AI, and improve productivity. Acumatica will launch an AI-powered digital coworker interactive assistant in 2025, aimed to increase user and worker satisfaction.
Acumatica is launching Acumatica AI Studio, which will help put AI technology in the hands of business users as part of its AI advancement program. With AI Studio, companies will be able to automate multi-step processes, improve AI decision-making, and use automation tools without having to be highly technical. AI construction is being made both attainable and realistic, which allows small and mid-sized businesses to take advantage of contemporary technology without the hurdles that typically come with implementing AI.
“During this exhilarating period of AI development, businesses require a reliable partner who truly comprehends their specific demands and priorities, not just superficially. Our platform is built to provide the most sophisticated technology available, with the constant worry about security and growth. We combine the most sophisticated technology with engineering to solve genuine problems, whether it's anomaly detection in manufacturing or intelligent assistants in construction. Business’s needs first,” said Miten Mehta, Acumatica’s Chief Engineering Officer.
Acumatica’s continued investment in AI underscores its commitment to delivering practical, secure, and customer-centric ERP solutions. As small and mid-sized businesses seek to navigate the complexities of digital transformation, Acumatica’s AI-powered ERP aims to equip them with the intelligence and agility needed to thrive in an evolving business landscape.
