ERP Insights >> Magazine  >> February - 2016 issue

Rethink, Reinvent and Redesign Retail

Author : Nandini Mukherjee
Monday, February 22, 2016

Nandini Mukherjee

Today's retailers operate in a marketplace propelled by savvy shoppers who have instant access to product information, consumer reviews, and price comparisons. Consumers expect retailers to provide fast, consistent and seamless interactions in stores, online and via mobile devices. And thus, retailers must maintain lean technology portfolios that reduce operating costs while positioning the enterprise for growth and deliver a consistently high quality of service.

With customer retention and growth as key challenges, brick-and-mortar retailers, e-commerce companies and hybrid retail stores are looking for an arsenal of transformational experiences, right from demand planning to engagement to point of sale and follow-ups powered by disruptive technologies (Cloud, Mobile, Analytics, IoT, Social and Security) that congregate to influence loyalty and unlock operational efficiencies.

To thrive in the current retail landscape, retailers need to partner with cutting-edge retail software and solutions providers who not only help them stay relevant to the present customer engagement trends, but can also help them stay nimble enough for perpetual evolution. Believing the same, we at ERP Insights magazine bring to you the list of '20 Most Promising Retail Software and Solution Providers'. We hope that the list will help you find an able IT partner who can help you harness real-time customer and point of sale (POS) insights, reach shoppers across any channel (including mobile), and get the visibility you need to optimize everything from merchandising to your supply chain. We also recommend you to read the Cover Story of Dolphin RFID, a privately owned company poised to become one of the world's leading end to end solution providers in the ever expanding field of RFID with its unique, innovative, cost effective and relevant solutions.

Your feedback is always welcome!

NandiniMukherjee ManagingEditor editor@theerpinsights.com

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