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Infor Customer Cloud Migration Continues To Gain Global Momentum

Tuesday, 27 October 2020, 12:34 Hrs

Infor has announced significant global success for its CloudSuite solutions, which can help customers recognize time-to-value faster and can help them become more agile, resilient and competitive. Industry-specific applications developed for sectors such as manufacturing, healthcare, distribution, public sector, retail and hospitality have contributed to Infor now having more than 14,000 customers in the Infor Cloud. Recent customers include Burton Snowboards, Frederick County (Maryland), Midwest Wheel Companies, Cloetta, Saarioinen, and Auckland Transport.

Infor is focused on delivering end-to-end functionality in the cloud, with an increase of more than 200 percent in on-premises customers upgrading to the cloud and 112 percent growth in ACV (annual contract value) bookings from May through June.

Infor aims to deliver unmatched multi-tenant cloud capabilities, as well as best-in-class data management and analytics capabilities through the Infor Data Lake and Infor Birst. In addition, Infor’s experienced professional services team and a deep channel and partner network, can help bring customers online quickly, with no material disruptions to their businesses.

Over the past 12 months, Infor has made significant industry-specific product updates that are designed to help customers better manage three important assets in their businesses: people, physical assets, and supply chains. These include new capabilities in human capital management (HCM), enterprise asset management (EAM) and supply chain management (SCM).

Midwest Wheel Companies, one of the largest truck parts distributors in the Midwestern U.S., is using Infor CloudSuite Distribution and Infor Birst analytics to help manage inventory across its six warehouses, enable complex workflows and alerts, and do more online business. With Infor’s multi-tenant cloud solutions, including Infor OS (Operating Service), the company has improved customer service, realizing as much as a 15 percent improvement in vendor fill rates.

“If you’re not innovating new ways of increasing service levels, you’re going to get beat out. And that’s how we approach everything,” said Steve McEnany, vice president of marketing and technology at Midwest Wheel. “The fact that we’re not running around putting out fires anymore has made a huge impact on our productivity.”

Infor’s cloud solutions are designed to drive new levels of usability, connectivity, and insight. Customers across the globe can benefit from rapid scalability to accommodate brand expansion and acquisition, and multi-currency financials with powerful performance analysis by region and market. For many businesses, a critical component of success in navigating these uncertain business times has been innovation and having the scalability of cloud technology to quickly apply solutions to maintain continuity and reinvent ways of working.

Kevin Samuelson, CEO at Infor, said, “Helping customers navigate today’s turbulent environment requires a deep understanding of the forces shaping their companies and their industries, at large. We believe our innovative cloud technology, infused with industry-specific expertise is what sets Infor apart.

“Rather than trying to build a single product to serve all industries, we’ve invested billions to create separate, industry-specific product suites, which go into the details for sub-verticals to meet certain specific needs of those customers,” he explained. “For example, we don’t have just a manufacturing suite, we have a suite that is purpose-built for the automotive industry – with specific key processes, functions and attributes germane to the sector – all built into our products. This structure is designed to enable faster deployments and deliver more value, over time, than generic, horizontal alternatives on the market.”