ERP Insights >> Magazine  >> September - October -2015 issue

Helium Consulting: Software Services and Solutions for Process Industries- Internet of Things (IoT) for Refining, Chemicals and Pharma

Author : ERP Insights Team
Thursday, October 8, 2015

ERP Insights Team

The process industries are evolving rapidly on the technology front of achieving operations excellence in their plants and supply chains. They have been proactive in adopting IT be it as early adopters of operations research techniques, deploying some of the most sophisticated control algorithms, or developing asset models that use top of the line mathematics combined with engineering knowledge. Though there has been an upsurge in the IT spending by these organizations, they have largely failed to realize the full potential of their manufacturing and IT assets.

Sensing the game, Helium Consulting Private Limited, a Pune based company is creating a unique offering blending Optimization, Software and deep industry knowledge in the process industry. Indranath Majumdar, Founder and CEO, Helium Consulting, says, "To enable customers in the process industries achieve operations excellence, it is essential to have a programmatic approach in deriving benefits from sophisticated software suites like MES (Manufacturing Execution Systems), APS (Advanced Planning and Scheduling Systems), MPC (Multivariable Predictive Controls) and Asset Management Models used both in simulation as well as online modes. And that's exactly what we are providing."

Equipped with knowledge of the process industry dynamics and a passion to bring optimization technologies to this industry, Helium recommends to its customers a programmatic approach that starts with due diligence phase. Instead of conducting long detailed projects, Helium recommends a 2-5 weeks study depending on the size of a manufacturing or supply chain setup to do a health check. This helps in highlighting the current as-is technology available along with a common articulation of the MES goals, the gaps that exist and a clear path in two stages: (a) what can an organization achieve with its existing software inventory, and (b) what additional steps do an organization need to take to get where it aspires to be.

The sales model of Helium Consulting is focused on value rather than cost. Christopher, VP of Sales and BD, explains "We ensure that solutions we bring to the customer's table can deliver direct value to their operational excellence programs." Reasoned to this philosophy, the company has created a niche in consulting, software services and managed services for various target markets such as refining, chemicals, pharma and other process segments. Encouraged by a great traction received in the Indian market, Helium is making inroads into the markets in the USA and Europe, and has recently opened an office in Philadelphia.

Riding high on optimism, Helium has recorded a year on year CAGR of 83 percent in last four years in spite of operating in a niche market in tough economic circumstances. "Unlike traditional IT giants or large consulting companies, we have managed to keep our offerings focused on niche areas. We train our teams with great focus on the industries we serve as well as technology areas, like Process Control, Manufacturing Executions Systems, Supply Chain Planning & Scheduling, Simulation and Analytics," explicates Jijnasa Panigrahi, VP of Services and Consulting.

Having been incubated and bred in the eco-system of NCL Innovation Park- a CSIR-NCL initiative has only made the bonds with the customers in this sector stronger and the culture in the company focused on the Process Industry. As the company tries to fulfill the Operational Excellence aspirations of large and small companies, it is a tough challenge ahead. Indranath adds, "For us, customer delight surpasses any other metric. This could be the reason why many giants in the process industry seek our expertise to solve some of their hardest problems. The way I see it is how to do we now evolve a model to bring a sustained series of benefits to our customers- and not just a one off."

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